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All Guests will be asked to sign an Arrival Acceptance Form and a police registration form click here
For details of our price policy click here. Click here for an independent booking guarantee.
Payment includes (subject to conditions and availability)
EXCLUSIVE use of the accommodation, we do not
ask you to share your
Cottage with another group | |
Flexible dates, avoiding the tyranny of a
fixed "changeover day" | |
7 nights for the price of 6 | |
Subsidised Airport Transfer
from Prague Airport on your Arrival (check
details subject to conditions) | |
Free bilingual telephone support
throughout your holiday | |
Cottage cleaned on arrival and departure | |
Cottage cleaned usually every 4 days | |
Clean bed linen, duvets, pillows, sheets,
blankets etc | |
Clean towels | |
"Welcome pack"
of a bottle of sparkling Dobra Voda mineral water, | |
Rental of a mobile telephone SIM card.
Click here for details | |
Free metro/bus/tram/funicular ticket for
each Guest when available click
here | |
Broadband ADSL internet access connected
to WiFi and computer (it has been very reliable, but it is not gauranteed) | |
Standard services, including local
telephone, heating, electricity etc | |
The local Czech Authorities do charge us
a Tourist Accommodation tax |
IdyllicPrague is committed to providing their Guests with
outstanding holiday
excellence, and strives to keep the Cottage in pristine condition. If any
breakage
or malfunction occurs, please inform us and we will endeavour to rectify the
problem as swiftly as practical. In the unlikely event that a breakage or
malfunction
occurs prior to your arrival, and a repair or replacement cannot be achieved
prior
to your arrival, we will endeavour to notify you of the problem and the action
being taken.
As this is a public open access website, some details have
been ##suppressed##
below. We will provide you with the missing details when you
contact us.
We currently offer a choice of 4 methods of payment
We currently take payment
1) Personal cheque made out to "* * *******" and posted to "IdyllicPrague" 33
Daws Lane
London NW7 4SD. Our experience has been that only a simple cheque is needed and
cheques
can be from any country in any currency - all the different cheques we have
received so far have
all worked OK! Note that the cheque needs to be payable to "* * *******" not
"IdyllicPrague" please.
This is because "******* s.r.o." which trades as "IdyllicPrague.com" is a Czech
company not a UK company.
2) Bank Transfer to "* * *******" CitiBank GBP 30-00-45 ******** Citibank PO BOX
49930 London SE5 7XT
3) Bank Transfer to "* * *******" CitiBank GBP 30-00-45 ******** IBAN GB 92 CITI
****** *********
Swift CITIGB2L Citibank International Plc Global Consumer Banking PO BOX 49930
London SE5 7XT United Kingdom
4) Bank Transfer to "******* s.r.o." CitiBank CZK **********/2600 IBAN:CZ33 2600
0000 **** **** ****
CitiBank a.s. Swift CITICZPX CitiBank Prague Evropská 178 Praha 6, 166 40 Czech
Republic
5) Bank Transfer to "****** s.r.o." CitiBank USD **********/2600 IBAN:CZ48 2600
0000 **** **** ****
CitiBank a.s. Swift CITICZPX CitiBank Prague Evropská 178 Praha 6, 166 40 Czech
Republic
Payment should be on the basis "sender pays all costs".
Please make certain that
you have paid in full well in advance of your holiday - post, and banks often malfunction
and it is horrid for all of us if we are anxiously
waiting
for a payment to arrive just before
the start of a holiday, uncertain if the
holiday
will be able to proceed.
Payment is on the basis of payment that arrives, not payment
that is sent.
Sadly the international banking system is quite greedy - when transmitting money
internationally banks often deduct a "sending fee", an "intermediary fee" and
then
give a poor exchange rate. Obviously we will pay any banking costs charged by
our
own bank, but we do ask that the full payment amount for your holiday arrives in
our bank account. We have bank accounts in GBP, USD and CZK. Click
here for more details.
We never use PayPal under any circumstances.
We will reserve your dates when we have received a 50+% deposit
from you. Sadly
it often happens that several Guests ask to book conflicting dates. This
is a horrid
situation for us but we try to be as fair to everyone as we possibly can be.
So if
more than one Guest asks to reserve the same dates we will try to see if some
flexibility will give everyone the holiday that they want, but if that is not
possible
then we have to award the reservation on the basis of the first deposit we
received. Click
here
If you have recently enquired about a date, but your deposit
has not yet been
received, we will endeavour to notify you if another Guest enquires about a
conflicting date.
Once a 50+% payment has been received from you, then your dates
are reserved.
Every eMail and letter we send to you will always include your name and the
arrival date and the departure date of your holiday in the "Subject".
Despite
taking the utmost care misunderstandings can occur, so if you spot any
discrepancy or have any concerns at all, please tell us immediately.
If you initially send only a 50% deposit then please send the
balance 8 weeks
before your holiday arrival date. This is essential to secure your
booking.
But please also consider sending 100%
from the
outset - it is a lot less work for everyone if you do!
The purpose of the deposit is to protect IdyllicPrague from
losses incurred as a
result of late cancellation of reserved dates. So we will always
refund a deposit
if we can - our intention is only to withhold the actual losses incurred.
We will always refund 100% of your payment if the booking is
cancelled | |
We will always refund at least 50% of the deposit (or at
least 75% of | |
We will always refund at least 25% of the deposit (or at
least 87.5% of |
When you send a payment to IdyllicPrague.com, IdyllicPrague.com
pay their
bank charges and IdyllicPrague.com ask you to pay your bank charges (for
more details click
here).
However when IdyllicPrague.com send you a refund
they will deduct their bank charges that were directly incurred in the
transaction.
In other words the refund will be "cost neutral" to IdyllicPrague.com.
Our experience
has been that posting a cheque to you is the best, cheapest and easiest option.
If that does not work we will transfer the money bank to bank electronically.
We never use
PayPal under any circumstances.
IdyllicPrague will make every reasonable effort to pay an agreed
refund to you, but no
more than "every reasonable effort". We will be grateful for your
assistance in helping us
to ensure that an appropriate refund is delivered to you as quickly and easily
to you, at
the minimum cost of transfer.
Sadly IdyllicPrague may have to be slow in paying a refund in
order to protect themselves
from the "Overpayment Scam" click
here
IdyllicPrague do not ask their Guests for a Security Deposit or
a Breakage Deposit.
However IdyllicPrague do reserve the right to ask Guests to reimburse the cost
of
breakages where IdyllicPrague consider that to be appropriate. Click
here for
more details.
Charges will be calculated in British Pounds but may be paid in any major currency. Other currencies are shown for guidance only | |
For the comfort of other guests, no smoking permitted inside the cottage | |
For the comfort of other guests, no
pets are permitted (for Guests
with pet allergies - we believe that the Cottage has always been "pet free") | |
Subsidised personal airport greeting and transfer is usually offered.
Return to Prague Airport is available on request, at cost. | |
Cottage and bicycle rental at Guest's risk. For more details click here | |
IdyllicPrague try to be as flexible as possible to ensure the comfort of
all Guests. So far we have almost always succeeded in fully accommodating all Guests requested arrival and departure times. It may occasionally happen that in order to maintain the highest standards of preparation of the Cottage for the following Guest, it may occasionally be necessary to ask the departing Guest to leave the Cottage by 10:00 and delay access to the Cottage for the arriving Guest until 15:00. Should this be necessary IdyllicPrague will work with the Guests to make this changeover as comfortable as possible click here | |
Arrival or departure before 09:00 or after 20:00 by special arrangement only click here | |
All Guests will be asked to sign an Arrival Acceptance Form | |
Click here for Damage policy | |
For full payment details, click here |
This table records the changes made to this web page
Date | Change |
2006/05/06 | IdyllicPrague/Payment.htm published |
2006/05/19 | "Change Control" table added |
2006/05/21 | Paragraph "Payment on the basis "sender pays all costs" added |
2006/05/25 | Paragraph "Payment by PayPal temporarily withdrawn" added |
2006/06/12 | "Payment that arrives" added |
2006/06/12 | Free metro tickets added |
2006/08/01 | Provision of mobile telephone and SIM card updated |
2006/09/03 | "No pets" added |
2006/09/03 | Arrival and departure times revised |
2006/10/19 | Arrival Acceptance Form added |
2007/01/29 | Free Transfer "to/from" Prague airport changed to "from" |
2008/03/08 | Methods of payment updated |
2008/08/02 | Methods of payment updated |
2009/11/08 | Subsidised Airport Collection edited |
Click here for availability charts
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